Privacy Policy

Last Updated: November 01, 2025

Privacy Policy

Last Updated: November 1, 2025

Introduction

BarBoard (“we”, “us”, or “our”) provides real-time profit and loss tracking software for bar and restaurant owners. This Privacy Policy explains how we collect, use, and protect your personal and business data.

Data We Collect

Account Information

  • Email address
  • Password (encrypted)
  • Venue name and location
  • Timezone settings

Business Data

  • Sales data (manual entry or POS integration)
  • Cost templates (pour cost %, labor %, rent, utilities)
  • Daily profit/loss snapshots
  • Event tags and notes

Usage Analytics

  • Features used and frequency
  • Pages visited and time spent
  • Navigation patterns
  • Session information

Technical Data

  • Error logs and crash reports (via Sentry)
  • Performance metrics (page load times, API response times)
  • Device and browser information
  • IP address

How We Use Your Data

Core Product Functionality

We use your data to:

  • Calculate and display profit/loss metrics
  • Store your cost templates and venue settings
  • Sync data from POS systems (Square, Toast)
  • Send email notifications and alerts

Product Improvement and Feature Development

We use anonymized, aggregated data to:

  • Identify which features are most/least used
  • Optimize application performance and user experience
  • Develop new features based on usage patterns
  • Prioritize product roadmap based on customer needs

Industry Benchmarking [BUSINESS CRITICAL]

We use anonymized, aggregated sales and cost data to:

  • Calculate industry benchmarks (e.g., “average pour cost across 100+ bars”)
  • Show you how your venue compares to similar businesses
  • Identify industry trends and seasonal patterns
  • Provide regional performance comparisons

Examples of Benchmarking Data:

  • “Your pour cost (25%) is 3% below the industry average for urban bars”
  • “Sales in your region increased 12% during the holiday season”
  • “Average labor cost for venues your size is 32%”

How We Anonymize Data:

  • Data is aggregated across multiple venues (minimum 20+ data points)
  • Individual venue performance is never disclosed
  • Personally identifiable information is stripped before aggregation
  • Statistical methods prevent reverse-identification

Marketing and Research [BUSINESS CRITICAL]

We may publish anonymized insights in:

  • Blog posts and whitepapers
  • Industry trend reports
  • Marketing materials
  • Research publications

Example: “Our data shows that bars using BarBoard saw an average profit margin improvement of 8% in Q4 2024.”

Error Tracking and System Reliability

We use Sentry to collect error logs and performance data to:

  • Identify and fix bugs quickly
  • Monitor system health and uptime
  • Improve application stability

Data Sharing and Third Parties

Third-Party Services

We share data with the following service providers:

  • Fly.io - Application and database hosting
  • Resend - Email delivery
  • Sentry - Error tracking and performance monitoring
  • Square/Toast - POS integration (credentials encrypted)

What We DO NOT Do

  • We DO NOT sell your data to advertisers or data brokers
  • We DO NOT share individual venue data with other users
  • We DO NOT share personally identifiable information publicly
  • We DO NOT use your data for unrelated business purposes

Data Security

  • Passwords encrypted with Argon2
  • POS credentials encrypted with Cloak
  • HTTPS for all data transmission
  • PostgreSQL database with access controls
  • Regular security audits

Your Rights

What You Can Control

  • Update your account information
  • Change cost templates and venue settings
  • Disconnect POS integrations
  • Delete your account (removes all personal data)

What You Cannot Control

  • Anonymized aggregate data used for benchmarking (industry standard for SaaS)
  • Historical aggregated insights derived before account deletion
  • Error logs sent to Sentry (automatically expire after 90 days)

Account Deletion

To delete your account:

  1. Log in to BarBoard
  2. Go to Settings
  3. Click “Delete Account”
  4. Confirm deletion

Note: Account deletion removes all personal data and venue-specific data. Anonymized aggregate data used in historical benchmarks cannot be removed as it is not identifiable to you.

Children’s Privacy

BarBoard is a B2B application for business owners. We do not knowingly collect data from individuals under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or application notice. Continued use of BarBoard after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

BarBoard is committed to transparency in data usage. Industry benchmarking is a core feature that benefits all users by providing comparative insights. Your individual data is never shared or sold.

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